Refund Policy

Payment and Refund Policy – KoshClub Bags

With KoshClub, you are in trusted hands, since we are committed to business transparency and customer satisfaction as our priorities. This Refund Policy explains how payments and refunds are handled for orders placed through website or over calls

Order Confirmation and Advance Payment

All bag orders with KoshClub are confirmed upon receipt of a 30% advance payment. Payment details will be shared after verbal confirmation of order over call or in person. This payment reserves your order slot in our production schedule and helps us begin raw material planning and manufacturing preparation.

Refund Eligibility and Timelines

• Buyers can raise a refund request within 12 hours of placing the order on the KoshClub website or via our sales representatives.
• Any request received after the 12-hour window will not qualify for a refund as the production workflow may already have started.

Refund Processing and Duration

If approved, your refund will be processed to the same bank account or payment method used for the advance transaction. We aim to process eligible refunds within 10-12 working days, depending on your payment provider. Please remember it can take some time for your bank or credit card company to process and post the refund too.

We ask for your patience and support in this matter For COD orders please send us your account details and cancelled cheque copy at business@koshclub.com

Customer Support and Contact Information

For queries or assistance regarding refunds, cancellations, or order status, please reach out to KoshClub’s customer support team. We are always available our clients efficiently:

📞 +91 8882022860 | +91 9996216482

✉️ business@koshclub.com